Special handling is added per shipment if the shipment does not meet the criteria for standard shipments. Each carrier has their own criteria:
Loomis: Any articles due to their nature (e.g., size, shape, packaging, contents) are deemed by Loomis Express, in its sole discretion, to be unsuitable for the courier's sorting facilities (e.g. ball bearings, nuts, bolts and fasteners, liquids, wooden or metal crates and nonconveyable items). - Any package or article; pail or container not fully encased in an appropriate shipping container.
GLS: Any article that is not fully encased in corrugated cardboard or in GLS Canada-Approved Packaging, including but not limited to metal, wood, hard plastic, soft, plastic, or expanded polystyrene foam. Any cylindrical-like item, such as a barrel, drum, liquids, glass, pail, tube or tire, that is not fully encased in a corrugated cardboard box or shipping container.
Purolator: All Courier Shipments that require special handling will not be eligible for Purolator’s service guarantees. Where a Shipment requires special handling, an additional charge will be applied, including, without limitation, if the Shipment falls within the following categories:
(i) Additional Handling: a. Shipments with outer packaging made of wood or metal, or bundled together with metal strapping; b. Shipments that contain high-risk items, which are not packaged according to Purolator’s accepted standards (see “Purolator Packaging Guide”) and are deemed high risk at Purolator’s discretion; c. Non-packaged (unboxed) articles (excluding Purolator Express Envelopes, Purolator Express Packs, Purolator Express Boxes and document Shipments); or 17 d. Objects not fully encased in a suitable shipping container (e.g. tires, pails and duffel bags) or not packaged according to Purolator’s accepted standards (see “Purolator Packaging Guide”).
(ii) Oversized: Packages that weigh more than 70 lbs (approx. 32 kg), but less than or equal to 150 lbs (approx. 68 kg), or their longest side measures more than 48″ (approx. 122 cm) and less than or equal to 108″ (approx. 274 cm);
(iii) Residential Area Heavyweight: Packages that are considered heavyweight items for standard residential area pickup or delivery because they weigh more than 70 lbs (approx. 32 kg) and less than or equal to 150 lbs (approx. 68 kg);
(iv) Large Package: Packages that measure between 130″ (approx. 330 cm) and 165″ (approx. 419 cm) in total overall Piece size;
(v) Over Maximum Limit: Packages that are over the maximum limit because they weigh more than 150 lbs (approx. 68 kg), measure more than 165″ (approx. 419 cm) in total overall Piece size, or their longest side measures more than 108″ (approx. 274 cm)
(vi) Flat Package: Packages that have their longest side measure more than 18″ (approx. 45 cm) and their shortest side measure less than or equal to 2″ (approx. 5 cm).
CanadaPost - Any label or endorsement implying that it will be given special handling, delivered faster, such as Priority Mail, Express Mail, or be provided with any service that has not been purchased by the customer.
If you have any questions please do contact us through support@shipsimple.ca or contact us via live chat.
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