Ship Simple
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Recent activity by Ship Simple-
Does ShipSimple offer LTL/Freight shipping?
ShipSimple specializes in parcel shipping, however we are pleased to also offer LTL shipping through our sister company; North Atlantic International. If your package(s) exceeds 150 pounds (68 kg)...
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Dimensional Weight
Dimensional weight, also called "dim" weight, is a pricing technique used in courier and freight shipping to determine the cubic size of a package. Upon courier invoicing, the entered weight is com...
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Can I get a refund for a missed pickup?
Most couriers do not charge for pickups, with the exception of Canada Post. Pickup requests are also not a guaranteed service and are fulfilled on a best effort basis by the courier. For these reas...
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Do I have to download ShipSimple to use it?
ShipSimple is a cloud-based, courier shipping platform. There is no need to download any software. Simply create an account, start shipping, & start SAVING! If you have any questions, please ...
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Oversized Package
There is an additional fee for packages considered to be oversized. Specifications for the oversized shipment fees are dependent on the courier which are detailed below. For more details and furthe...
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What if there is a mistake on my label?
If the package has not been picked up yet, please cancel the label and re-create it with the corrected information. If the package was already picked up, please contact us promptly and we will inf...
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Shipping Over 150lbs
When creating a new shipment, if the entered weight is 150lbs or higher, a message advising to use LTL for this shipment will appear. For shipments over 150lbs some couriers will provide a quote, b...
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Does ShipSimple offer collect or Cash-On-Delivery (C.O.D) services?
Unfortunately, we do not offer Cash-on-Delivery or collect services. All purchases are made directly by credit card through the ShipSimple platform. We only accept credit cards and charges will b...
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Dimension Restrictions
Oversize - 165 inches Max weight - 150 pounds or 69kg. For Canada Post it is 65 pounds. Max length - 120 inches Max piece size - 165 inches The maximum piece size is the combined length and girth ...
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Can I ship Dangerous Goods through ShipSimple?
ShipSimple does not offer Dangerous Goods or Hazardous Material shipping. This service requires additional documentation. Please check with your preferred courier directly. If you have any ques...