When logging into ShipSimple, you are introduced to your dashboard.
On the top right of the page, click on the 3 doted icon.
Click "Account Settings"
Once you are on the account settings page, click on the "accounts default" tab. From here you are able to view and edit your label file type to .PDF or .ZPL.
Once you are satisfied with your selection, click "save" and you are good to go!
If you have any questions, please contact us by email at support@shipsimple.ca by phone at 1-888-210-8910 or via the live chat directly from the ShipSimple platform.
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