Can I request pickups?

Requesting a pickup is super easy and quick!

There are two ways to request a pickup. 

1. The first way is at the end of creating your shipment, the system will ask if you would like to schedule a pickup.  Click "Request Pickup" and the system will walk you through the pickup process. As seen below: 
   
   
   
   
2. The second way is by clicking the "Request Pickups & Drop Offs" button on the left side of your Dashboard.  You will see the shipments that are still pending, without a requested pick up.  Click "Pickup" and select the date and times you prefer.  You will then see your shipment moved to the "Scheduled" section. As seen below: 
   
   

If you have any questions, please contact us by phone at 1-888-210-8910, by email at [e-mail] or contact us via live chat directly on the ShipSimple Dashboard.