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FAQ's

Frequently Asked Questions

  • How does billing work?
  • Are there minimum shipping volumes required to get access to your discounts?
  • Can I request pickups?
  • Is my tracking and courier information sent to my Shopify dashboard?
  • Can I manage order fulfillment?
  • Can I rate shop with multiple couriers?
  • Is ShipSimple's Shopify App easy to install?
  • Does ShipSimple allow me to manage how I want to package multi-product orders?
  • Does ShipSimple allow me to enter in package dimensions for accurate rates?
  • If I don’t have my weights entered in for each product, can I enter them in on ShipSimple when I’m ready to fulfill/ship?
  • Does ShipSimple offer live rates at check-out?
  • Are there any fees for ShipSimple's Shopify App?

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