Ship Simple
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Recent activity by Ship Simple-
Can ShipSimple import address lists for large distributions?
Absolutely! ShipSimple has an Import Address Book feature that allows you to upload large volumes of addresses. Simply go to Account Settings, click on Address Book and click on Import Address B...
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How can I create a return shipping label?
ShipSimple makes Return Labels easy to create, with just a single click. From the Shipment History & Tracking page, simply click 'See More' on the shipment you would like to create a return label f...
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How long after I sign-up before I can ship?
Why wait?! Start shipping immediately after creating your account! Just simply fill out your profile and billing details and start shipping! It's as simple and easy as that. If you have a...
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Signature
There is more than one reason why you may want to collect a signature at delivery! While a Signature at delivery does confirm receipt - did you know it could also prevent against package theft & ...
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Can I ship to PO Boxes through ShipSimple?
Unfortunately, ShipSimple does not offer the ability to deliver to P.O. boxes. If you have any questions please contact us by phone at 1-888-210-8910, by email at support@shipsimple.ca or contact...
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Filter Order History
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How many times does the courier pickup each day?
Couriers typically pickup once per day but it depends which courier you use. For an example: Loomis and GLS only pickup once a day. You can reach out to our support team if you need assistance and...
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Do I have to ship a minimum amount to get these preferred rates?
There is no minimum volume commitment needed in order to take advantage of our pooled volume discounts. Our goal is to help small businesses save money by allowing them to use our discounts when y...
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Shipping Insurance Overview
ShipSimple offers Shipping Insurance by adding additional insurance beyond the first $100 at a low rate of 3% of the product value with a maximum value of $250,000. We highly recommend adding Shipp...
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What happens if my shipment wasn't picked up?
Please note that pickups are not a guaranteed service and are fulfilled on a best effort basis by the courier. In the event that your pickup was unfulfilled, please contact ShipSimple Support asap ...