Ship Simple

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  • When am I invoiced?

    ShipSimple invoices are created and sent directly to the invoicing contact via e-mail from our accounting department weekly on Friday's.    If you have any questions please do contact us through su...

  • Add a Tax ID

  • Canceling a Pickup Request

    In the event that you need to Cancel a Pickup Request, here are the simple instructions for how to do so: Step 1: Navigate to the Request Pickups & Drop Offs page, as seen below:Step 2: Identify th...

  • Requesting a Pickup after a Shipment has been created

    When creating a new order, you can request a pickup with the courier Monday to Fridays 8 am - 6 pm. If you forget to schedule the pickup during the 'Create a Shipment' process, simply go to your da...

  • History / Tracking

    Your History & Tracking is where you can view and manage your shipments. It is helpful for shippers to see shipment details, status, detailed tracking, and proof of delivery. Here is also where you...

  • Create a New Shipment

    When logging into ShipSimple, you are introduced to your dashboard. You will be able to create a new shipment instantly on the first page! The origin address defaults to your profile address.    ST...

  • What Is ShipSimple?

    ShipSimple is a one-stop, courier shipping platform that offers you access to discounted rates, across multiple couriers.  You can create/purchase labels, track shipments, schedule pickups and mana...

  • Shipment Guarantee's

    Guarantee shipments carry a money-back guarantee. This service includes a delivery date provided by the courier that indicates the specific arrival date. However, neither ShipSimple nor the courier...

  • Proof of Delivery

  • Can I ask for signature on delivery?'

    Adding a signature is super simple!  When creating a new order, we offer additional options, including the need for a signature at delivery.  Simply select the option after filling in your dimensio...