When applying for shipping insurance, you must follow these packaging standards to ensure your claim is valid in the event of loss or damage.
✅ General Guidelines
- Use new, undamaged boxes or hard cases - double-walled corrugated or molded cases preferred
- All instruments must be securely cushioned and immobilized inside their cases
- Package must withstand a 4-foot drop test without damage
- Seal outer packaging with 2" wide high-strength packing tape (H-tape method)
- Include invoice and contents list inside the box
- Clearly label with “Fragile,” “Musical Instrument,” and “This Side Up”
- Take photos at every packaging step for claim documentation
🎻 Specific Requirements for Musical Instruments
1. Use the Right Case or Box
- Use hard-shell or molded cases for string and wind instruments
- Guitars, violins, and woodwinds must have cases that lock shut and protect all sides
- For larger instruments (e.g., keyboards or drums), use original manufacturer packaging or custom crates
2. Cushion the Instrument Inside the Case
- Wrap the instrument in soft cloth or bubble wrap to prevent movement
- Fill any empty space with foam blocks or padding to immobilize inside the case
- Do not allow parts (like bows, pedals, or mouthpieces) to move freely inside
3. Double Box for Shipment
- Place the instrument (in its case) inside a larger box with at least 2” of cushioning material on all sides
- Use packing peanuts, foam corners, or molded inserts to prevent shifting
- Heavier instruments may require wooden crates or palletized shipping
4. Protect Fragile Components
- Loosen guitar strings slightly to reduce tension
- Remove and wrap accessories (e.g., tuners, drum keys) separately
- Use foam tubing to protect exposed bridge, neck, and pegs
5. Seal and Label Clearly
- Seal outer box with H-taping method using pressure-sensitive tape
- Label clearly: “Fragile,” “Do Not Drop,” and “Musical Instrument Inside”
- Include contact info and invoice copy inside the shipment
📸 Photo Documentation (REQUIRED for Claims)
Take clear, timestamped photos of:
- Instrument before packaging
- Padding inside the case
- Instrument inside the case and the case inside the box
- Final sealed box with shipping label and markings
🚫 Common Reasons Claims Are Denied
- Inadequate padding or missing hard case
- Reused boxes or single-walled outer cartons
- Loose items inside the case
- No photographic proof of compliant packaging
- Failure to double box large or fragile instruments
🛡️ Pro Tip
Original cases are great, but not always enough. Always use an outer box with cushioning when applying for shipping insurance on musical instruments.
Comments
0 comments
Please sign in to leave a comment.