When applying for shipping insurance, you must follow these packaging standards to ensure your claim is valid in the event of loss or damage.
✅ General Guidelines
- Use new, undamaged packaging (double-walled boxes, reinforced tubes, or hard cases)
- All sports equipment must be individually secured and cushioned
- Packaging must pass a 4-foot drop test without product damage
- Use heavy-duty tape (2” wide or more) with H-taping method
- Include item invoice and contents list inside the package
- Clearly label with “Fragile,” “Heavy,” or “This Side Up” as applicable
- Take full photo documentation at every packaging step
🏒 Specific Requirements for Sports Equipment
1. Evaluate Equipment Size and Sensitivity
- Identify if the item is impact-sensitive (e.g., rackets, skis, hockey sticks)
- For large gear (e.g., surfboards, bicycles, treadmills), consider custom crate or freight-ready packing
- Small accessories should be bagged and padded separately
2. Wrap Each Item Individually
- Use foam wrap, bubble wrap, or padded bags around each piece
- For metal items, use abrasion-resistant wrap to prevent scuffs and scratches
- For rackets, clubs, or sticks, add foam guards to ends and corners
3. Double Box or Reinforce
- Use reinforced cardboard tubes for items like fishing rods or hockey sticks
- Place wrapped equipment inside an inner box, then in a larger outer box with 2”+ cushioning on all sides
- For gear bags, ensure items inside are immobile and then place the bag inside a box
4. Secure and Immobilize
- Use void fill (air pillows, foam blocks, peanuts) to eliminate movement
- Heavy or oddly shaped gear should be secured with tie-downs or straps within crates
- Use corner protectors on large or rigid items
5. Seal and Label Clearly
- Use H-tape method with heavy-duty tape
- Clearly label: “Fragile,” “Sports Equipment,” and any orientation instructions
- Add item list, contact details, and invoice inside
📸 Photo Documentation (REQUIRED for Claims)
Take timestamped photos of the following:
- Individual equipment before wrapping
- Padding, protection, and positioning inside the box or case
- Final sealed box/crate with visible labels and measurements
🚫 Common Reasons Claims Are Denied
- Insufficient cushioning or no inner wrapping
- Not double-boxed or improperly secured for heavy items
- Fragile items shipped in soft-sided bags without outer box
- Incomplete or missing packaging photos
- Using packaging not suitable for size or weight of equipment
🛡️ Pro Tip
Sports gear often takes a beating in transit. Over-pack rather than under-protect. One dented snowboard or broken racket can ruin an entire claim if packaging doesn’t meet insurance standards.
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