Shipment Protection Claim Exclusions

Understanding the criteria for shipment protection claim approval is crucial to ensuring a smooth and successful claims process. At ShipSimple, we strive to provide comprehensive coverage for your parcels, but there are certain conditions under which a claim may be denied. Below, we will list the common exclusions for why a shipment protection claim might be denied. 

• Delay
• Inherent vice or nature of subject matter insured
• Insufficiency or unsuitability of packing or preparation
• The use of any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter
• Willful misconduct of the insured
• Ordinary leakage, loss in weight or volume
• Ordinary wear and tear
• Insolvency or financial default of the owners, managers, charterers, or operators of the vessel
• Rust, Oxidization, Discolouration (ROD) unless caused by an insured peril
• Scratching, Denting, Marring, Chipping (SDMC) unless caused by an insured peril
• Mechanical and electrical derangement unless caused by an insured period

For a complete overview of ShipSimple's Shipment Protection Program, please click here.

If you have any questions, please contact us by email at [e-mail],
by phone at 1-888-210-8910 or contact us via live chat directly through the ShipSimple dashboard.