What is a Return Label?

In the e-commerce world, customer satisfaction is paramount. Ensuring a smooth and hassle-free return process is a crucial aspect of maintaining positive customer relationships. Enter the return label – a small but mighty tool that simplifies the return process for both customers and businesses alike.

Return labels, also known as return shipping labels or pre-paid return labels, are essentially shipping labels that facilitate the return of a purchased item from the customer back to the seller or retailer. Rather than requiring the customer to obtain their own shipping label and pay for return postage, a return label is provided by the seller, often via email or within the original shipment. Return labels can also make a repair or exchange process significantly easier for both the business owner and customer. 

ShipSimple makes Return Labels easy to create, with just a single click. 

From the Shipment History & Tracking page, simply click 'See More' on the shipment you would like to create a return label for. Under the manage column, click 'Return Shipment'. As seen below:

You will now be redirected to Create the Return Shipment, the Origin & Destination address will automatically be reversed, and the dimensions & weight will be automatically entered. Saving you from having to re-enter all of the information a second time! 

Now isn't that handy! 

If you have any questions, please contact us by email at [e-mail], by phone at 1-888-210-8910, or contact us via live chat directly on the ShipSimple Platform.