Yes! Requesting a pickup is easy on ShipSimple!
Once a label has been created and affixed to your parcel, simply visit the Request Pickups & Drop Offs tab, and select Pickup on the shipment you need picked up. Fill in the necessary information, and your pickup has been requested. Please remember that Pickups are requests only and cannot be guaranteed.
TIP: We highly recommend providing the largest window of opportunity when requesting a pickup to increase the flexibility for the driver.
Please note, Canada Post charges $4.50 for pickups, where our other couriers do not have a pickup fee. You are able to drop your shipment off at the nearest Canada Post Office, free-of-charge, however.
If you have any questions, please contact us by email at support@shipsimple.ca, by phone at 1-888-210-8910, or contact us via live chat directly on the ShipSimple Platform.
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