Yes! On ShipSimple, you are able to set Fallback Dimensions to use in the event dimensions are not entered on Shopify, and you are also able to manually enter this information at the time of label creation.
If you have any questions, please contact us by email at support@shipsimple.ca, by phone at 1-888-210-8910, or contact us via live chat directly on the ShipSimple Platform.
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