Ship Simple
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Recent activity by Ship Simple-
Do you offer international shipping notifications or updates to recipients?
You betcha!! Within your Account Settings you will find the Defaults & Notifications tab, as shown below: On this page you are able to toggle on & off which notifications you would like to rece...
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Do you offer international shipping pickup and drop-off locations?
We sure do! Just the same as we do for domestic shipment pickups! Once you have created your shipment label, simply go to the Pickups page. At the top of the page you will see the shipments that re...
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How do I handle returns for international shipments?
ShipSimple makes returns a breeze!! Simply locate the shipment you need to return from the Parcel Shipping - Purchase History page, click 'See More', and then 'Return Shipment'. This will initiate ...
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What happens if my international shipment gets held up in customs?
In the event that your international shipment gets held up at customs, whoever was selected as responsible for paying the duties/taxes during the commercial invoice creation process, will be contac...
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Can I insure my international shipments?
Absolutely you can, we actually encourage you to! During the shipment creation process, you will be offered to add Shipment Protection under 'Additional Options' as seen below: Simply enter the ful...
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How do I prepare a commercial invoice for international shipments?
Creating an International Shipment can be daunting at first! Not to worry - ShipSimple walks you through the process, step-by-step, ensuring you are well informed and supported. During the label cr...
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What countries do you offer international shipping to?
On the ShipSimple platform, we have added the most frequently used & requested countries to choose from. In the event that you do not see the country that you need listed, please reach out to Su...
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How to avoid additional charges!
Shipping packages via courier services is a convenient and efficient way to send items locally and internationally. However, unexpected additional charges can quickly eat into your budget and cause...
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What is a Return Label?
In the e-commerce world, customer satisfaction is paramount. Ensuring a smooth and hassle-free return process is a crucial aspect of maintaining positive customer relationships. Enter the return la...
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How to properly measure your shipment
Ensuring accurate measurements and weights for your shipments is crucial for smooth logistics and cost-effective shipping. Here's a step-by-step guide to help you measure and weigh your shipments a...