Ship Simple
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Recent activity by Ship Simple-
What happens if my international shipment gets held up in customs?
In the event that your international shipment gets held up at customs, whoever was selected as responsible for paying the duties/taxes during the commercial invoice creation process, will be contac...
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Can I insure my international shipments?
Absolutely you can, we actually encourage you to! During the shipment creation process, you will be offered to add Shipment Protection under 'Additional Options' as seen below: Simply enter the ful...
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How do I prepare a commercial invoice for international shipments?
Creating an International Shipment can be daunting at first! Not to worry - ShipSimple walks you through the process, step-by-step, ensuring you are well informed and supported. During the label cr...
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What countries do you offer international shipping to?
On the ShipSimple platform, we have added the most frequently used & requested countries to choose from. In the event that you do not see the country that you need listed, please reach out to Su...
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How to avoid additional charges!
Shipping packages via courier services is a convenient and efficient way to send items locally and internationally. However, unexpected additional charges can quickly eat into your budget and cause...
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What is a Return Label?
In the e-commerce world, customer satisfaction is paramount. Ensuring a smooth and hassle-free return process is a crucial aspect of maintaining positive customer relationships. Enter the return la...
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How to properly measure your shipment
Ensuring accurate measurements and weights for your shipments is crucial for smooth logistics and cost-effective shipping. Here's a step-by-step guide to help you measure and weigh your shipments a...
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Why is the Invoice Summary showing a different amount than the original quote?
The price quoted to you at the time of label creation, is a quotation only, and is based on the information entered. Once the courier has picked up the shipment, the parcel(s) will be remeasured, w...
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How to View / Update my Account Defaults?
When you log into your ShipSimple account, the first page you see is your Dashboard! In the top right corner of your Dashboard, you will find the menu button, it looks like a hamburger (three horiz...
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Invoice Reference
When creating a new shipment, you will notice a field called 'Invoice Reference' at the bottom of the Destination Address. The Invoice Reference field can be used to help your team identify t...