Ship Simple

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  • Taping Your Package

    Once you have printed your label using ShipSimple, the next step is to apply it to your box and then tape it up! It is always important to use proper packaging tape so your shipment is secure duri...

  • Does ShipSimple send tracking information to my customers?

    Only if you want us to!  With ShipSimple, you have control over your shipping at the click of a button.    Under your Account Settings, you can select your preferences which include tracking notifi...

  • Will I ever need to contact couriers directly?

    Never! Nada! Nope! One of the best perks on working with ShipSimple is that we are your single point of contact for all your courier shipping. No need to contact multiple couriers, you just deal d...

  • Deactivate / Reactivate a User

    When logging into ShipSimple, you are introduced to your dashboard.    On the top right of the page, beside "New Shipment", open the Menu by clicking on the 3 horizontal lines icon.     Click "Acc...

  • How can ShipSimple offer such low rates?

    ShipSimple has negotiated discounted rates with some of the best couriers across North America.  We give you access to our pooled volume discounts, so that you can save money without having the vol...

  • Ship With Your Address Book

    When creating a new shipment, you are able to search for an address in your address book to make shipping much faster for yourself. STEP 1: If you already have an address saved in your address book...

  • Packaging Your Shipment

    Before adding a label to your package, you must make sure that the contents are secured inside the box. Here are some tips on properly securing your package: A cardboard box is better than a plast...

  • Reset Password

    To reset your password simply click "forgot password" from the login page. A link will be sent to your email where you will set a new password.     Please add the email that is associated to your ...

  • How do I know which is the best rate offered?

    ShipSimple displays the 5 best prices, highlighting the lowest price and also the 5 fastest services. You can easily see it at a glance and make the right selection for your business!     If you h...

  • Does ShipSimple allow me to get online quotes?

    Absolutely, you can check out rates and service levels across multiple couriers instantly.   Simply enter your shipment details such as origin/ destination address, package details and voila!  You ...