Ship-Simple

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  • Understanding Duties and Taxes

    Duties and taxes are implemented to all international shipments crossing international borders. They are imposed so that it can generate revenue and protect local industries. All international ship...

  • View / Edit Profile

    Your profile is where you add your personal /address details, this information is used as your default origin address for shipments. STEP 1: To view or edit your profile in ShipSimple, click the th...

  • Can I buy a printer or scale from ShipSimple?

    ShipSimple is a technology-based shipping company and does not have a retail store for printers or scales. You can print labels on a regular office printer or on a thermal label printer. Our recomm...

  • Which couriers can I use through ShipSimple?

    ShipSimple offers discounted shipping rates with some of the most trusted couriers, including: Canada Post, GLS, Purolator, Loomis and DHL.     If you have any questions, please contact us by email...

  • Do you offer shipping insurance?

    We sure do!  All of our couriers have default insurance liability coverage up to $100 per shipment.  ShipSimple offers additional insurance beyond the first $100 at a low rate of 3% of the product ...

  • Can I save my addresses?

    Absolutely!  During your "build a shipment" process, you can add origin and destination addresses and save them to your address book. As seen below:  Now, the next time you need to send a shipment...

  • How can I customize my account preferences?

    Customizing your account preferences is super quick and easy! Simply select 'Account Settings' from the menu in the top right corner. As seen below:     From here, you are able to customize your a...

  • Can I add users to my account?

    You sure can!  You are able to create User Accounts for FREE on the ShipSimple platform. Users will have their own login information, be able to create & manage shipments, and mirror your billing m...

  • How often am I invoiced?

    ShipSimple is a "pay as you go" shipping platform.  Your credit card will be charged immediately upon the purchase of each label, and you will be sent a receipt with confirmation on the same day, v...

  • How do I pay for my shipments?

    ShipSimple makes it super easy to pay for shipping labels!  All charges are paid via credit card. When you create your first shipping label, you will be prompted to enter your credit card details (...