Ship-Simple
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Articles
Recent activity by Ship-Simple-
Disputing an Invoice Variance
We have your back! If you feel that a variance may have been incorrectly applied to your shipment, please contact ShipSimple Support so we can investigate and dispute the charge with the appropriat...
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Measuring your Package
Measuring your package correctly is a very important step of the shipping process. Couriers will charge fees for incorrectly inputting the measurements. It is important to use an accurate tape meas...
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Canceling a Shipment
Change of address? Order change? Incorrect dimensions entered? Once a label is created, it cannot be edited or altered. If you need to cancel a shipment for any reason, it is easy to do so on the S...
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View / Update Label File Format
When logging into ShipSimple, you are introduced to your dashboard. On the top right of the page, click on the 3 doted icon. Click "Account Settings" Once you are on the account settings page,...
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View / Update Unit of Measurement
When logging into ShipSimple, you are introduced to your dashboard. On the top right of the page, click on the 3 doted icon. Click "Account Settings" Once you are on the account settings page,...
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Peak Season Surcharges
Peak season surcharges (PSS) are the additional charges imposed on the base freight rate or regular shipping fees when there is high demand in the supply chain network. This usually occurs during t...
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Can I order supplies with ShipSimple?
You sure can!! Please forward supply requests to ShipSimple Support by email: support@shipsimple.ca, we would be happy to order these supplies on your behalf. If you have any questions, please co...
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How do I find my shipments Harmonized System (HS) Code?
It can be tricky to find your shipments HS code but we are happy to help! Please click here and you will be directed to CanadaPost's special HS code search tool. Simply fill in the credentials and...
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What is a Harmonized System (HS) Code?
The Harmonized System is a standardized numerical method of classifying traded products. It is used by customs authorities around the world to identify products when assessing duties and taxes and ...
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Determining Duties and Taxes
Valuation There are many different types of valuations when shipping across borders, but the main method would be the "transaction value method". Which means the value of the goods on the Commercia...